Who We Are

At Dovetail we are committed to keeping the trust and confidence of our visitors to our website. We will not sell, rent or trade email lists with other companies and businesses for marketing purposes. We will always keep your data safe and this Privacy Policy will detail when and why we collect your personal information, how we use it and the limited conditions under which we may disclose it to others and how we keep it secure. So sit back and have a read – we’ve made it as easy as possible.

The Types Of Data We Collect

What are cookies?
Like most websites, Dovetail’s website uses cookies to collect information.  Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website.  They are used to ‘remember’ when your computer or device accesses our websites.  Cookies are essential for the effective operation of our websites and to help you shop with us online.  They are also used to tailor the products and services offered and advertised to you, both on our websites and elsewhere.

Information collected
Some cookies collect information about browsing behaviour when you access this website via the same computer or device.  This includes information about pages viewed and your journey around a website.  We do not use cookies to collect or record information on your name, address or other contact details.  Dovetail can use cookies to monitor your browsing behaviour.

How are cookies managed?
The cookies stored on your computer or other device when you access our websites are designed by:
– third parties who broadcast web banner advertisements on behalf of Dovetail

What are cookies used for?
The main purposes for which cookies are used are: –
1. For technical purposes essential to effective operation of our website.
2. For Dovetail to market to you, particularly web banner advertisements.
3. To enable Dovetail to collect information about your browsing patterns, including to monitor the success of campaigns etc.

How do I disable cookies?
If you want to disable cookies you need to change your website browser settings to reject cookies.  How you can do this will depend on the browser you use.

What happens if I disable cookies?
This depends on which cookies you disable, but in general the website may not operate properly if cookies are switched off.  If you only disable third party cookies, you will not be prevented from browsing on our site.

Google Analytics

When someone visits dovetaildental.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Facebook

When you visit dovetaildental.co.uk we use a third party service, Facebook, to collect standard internet log information and details of your visit. We will feed this data back into Facebook to help target our marketing towards generating new customers who may be interested in our services. This information will not be used to market anything towards current or past patients of Dovetail. We do not allow Facebook to make any attempt to find out the identities of those visiting our website nor to contact them for any reason.

Mailing Lists

As part of the registration process for our email marketing, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We use a third-party provider, Aweber, to deliver our emails. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our emails. For more information, please see Aweber’s Privacy Policy. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at [email protected].

Third Parties

We don’t share any data with third parties or other organisations.

Access To Your Personal Information

You are entitled to view, amend or delete the personal information that we hold. Email your request to contact to [email protected]

Changes To This Privacy Notice

We’ve reviewed this privacy policy as of 03.04.2020 and will re-review it if our policy ever changes.